Terms and Conditions Valle Designs & Co Estimated Delivery Times

Normal delivery time within the UK is 3-7 days on silver and 9ct yellow gold items.  Occasionally we may be out of stock on an item, but we will contact you to let you know that the delivery time is longer and give you the option to cancel the order if you wish.  If you contact us by email, we are always happy to confirm whether an item is in stock before you place your order.  Normal delivery time within the UK on 18ct gold items is 2 weeks, as they are made to order.  Delivery times to international destinations will be longer.  



Privacy Policy

Any details you divulge to us remain completely confidential.   




Delivery Charges

There is free shipping on all items.




Payments

To pay by credit card using Paypal, please click on the ‘Add to Cart’ button on the appropriate page.  Please note that you do not need an account with Paypal in order to use this service.  Items selected in UK£ must be sent to a UK address.  Items selected in US$ are sent to any address worldwide as long as it is outside the UK and European Union countries.

Refunds

If you are unhappy with your purchase, you can return it within 14 days to receive a full refund.  As you will be sending jewellery in the post, it is advisable to use an insured post such as Royal Mail Special Delivery.